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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Hughes

April 9, 2025

5  out of  5
rating by David Hughes
"Met Lance at a Home & Garden show and allowed him a competitive bid for our home and auto insurance. Glad I did as they did save us $ hundreds and so far they haven't raised rates. Very happy with their service."
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Crystal Rosario

April 9, 2025

5  out of  5
rating by Crystal Rosario
"We've had a great experience so far with Statefarm. They gave us a great deal for our combined renters and auto. Definitely recommend them for this area. They also have great customer service."
We responded:
"Thank you Crystal for the opportunity to serve you! Your review is very kind. Thanks again!"
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David Pino

April 9, 2025

5  out of  5
rating by David Pino
"Great staff providing fabulous service! Lance has been my agent for 7 years. Cara is the best!"
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Leoma Overstreet

April 8, 2025

5  out of  5
rating by Leoma Overstreet
"We found Jessica from Lance's office when we went to a car show last summer. She was @ a booth giving away a few goodies and who doesn't like Freebies 😃 We had always had liability only however we had recently purchased a van that required us to have full coverage. Well, she asked me who our insurance company was plus what our rates were so I told her. I also told her I had no interest or intention of changing (my fiance & his family had been with that company 15+ years). I told all the other insurance company I saw same thing. We visited for a few moments, she asked about our coverage, she was friendly and bubbly (I liked her vibe). Before we left her booth she asked if I would mind if she called to see if she could save us some money (she was the Only one who asked BTW). She put an astrix next to my name so she would remember to call me early in the week. I said Sure (still with no intentions of switching) thinking, could she really save me that much 🤔 maybe $10-15 monthly, what's the harm... Right! I'm So Glad I stopped @ her booth & accepted her offer to call. It was One of the Best decisions I've made. She cut our bill by a third, she was able to save us not the $10-15 monthly I was thinking however the savings was $73 monthly $433 for 6 months. Heck Yeah I switched 🤩 She is Friendly, Welcoming, Positive, Knowledgeable. She will work hard to get you the Best rates. Which leads me to believe when she asked if she could call me her confidence in her product & ability to save us money speaks volumes (especially since again, she's the only one who asked if she could call me) Anytime I have a question I know I can call or email her because she returns calls &/or emails as quickly as possible & if she needs to find an answer she'll return the call letting me know that so I'm not left hanging. Everyone I've spoke to in the office have been friendly, helpful & knowledgeable. Lance's office now handles the coverage for both of my daughters vehicles. I even have a friend who left AAA & is now with Lance's office. If you're needing insurance, Full coverage, Liability Only, Home or Auto call Lance's office & ask for Jessica..... Tell her Lea O sent you 😎"
We responded:
"Thank you Lea O! We really appreciate you taking the time to review our team (specifically Jessica). Thank you for your kind words and the referrals. We are trying to build our business with great people like you. All the best, Lance"
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Gabriel Hood

April 3, 2025

5  out of  5
rating by Gabriel Hood
"Love this team so much!!!"
We responded:
"Thank you so very much for your kind words! "
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Ronald Bouse

April 3, 2025

5  out of  5
rating by Ronald Bouse
"Answered my phone call, helped in making a change regarding my homeowners policy. Sean was a great help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Miya B

April 3, 2025

5  out of  5
rating by Miya B
"Staff is always amazing! Love this Agency!"
We responded:
"Thank you for your 5-star review! "
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Reanna Lee

April 3, 2025

5  out of  5
rating by Reanna Lee
"Lance and his staff are fantastic. Very professional, knowledgeable and understanding! I know if I call they will answer right away and be on top of helping me."
We responded:
"Thank you for taking a moment for the kind review! We appreciate you."
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Lainie Marler

April 2, 2025

5  out of  5
rating by Lainie Marler
"State Farm really helped us out when our old insurance prices went up and got us the best coverage for our home and auto. Glad we were referred to them."
We responded:
"We really appreciate your great review! Thank you! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Alexander Floyd

April 2, 2025

5  out of  5
rating by Alexander Floyd
"Very friendly, answer the phone, good at communicating through phone, email, mail, and directly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Matt Chastain

April 2, 2025

5  out of  5
rating by Matt Chastain
"Lance made applying for insurance easy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Haas

April 2, 2025

5  out of  5
rating by Haas
"I’ve been very happy with this office, all the staff are professional and knowledgeable. I’m glad I switched"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kevin Macdonald

April 1, 2025

5  out of  5
rating by Kevin Macdonald
"I work with Mason and he’s great with communication. Would recommend"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tina Conyers

April 1, 2025

5  out of  5
rating by Tina Conyers
"They take care of 3 of my families cars and my home smoothly."
We responded:
"Thank you TIna for taking the time to review us! We appreciate you!"
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Lorie Ross

March 29, 2025

5  out of  5
rating by Lorie Ross
"State farm has always been very friendly, helpful, and courteous on the phone with whatever questions I may have. Sean is my favorite. He seems to truly care and his positive energy just brightens your day talking to him. Love the whole state farm group that I've dealt with. ❤️"
We responded:
"Thank you for reviewing our office! Your feedback is very encouraging to our team. We appreciate you very much! -Lance"
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Rachael Shelby

March 29, 2025

5  out of  5
rating by Rachael Shelby
"Mason was amazing to work with, and was very helpful and informative. He really listened to our needs, and worked really hard to get us what needed and more. Mason worked with our crazy schedule to get everything going for us. Overall, we had an amazing and easy experience switching our insurance."
We responded:
"Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our team. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you for years to come! "
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Kaman Lam

March 28, 2025

5  out of  5
rating by Kaman Lam
"Very efficient! Great customer service!"
We responded:
"Thank you! We really appreciate you taking the time to review us! "
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Ethan Ellsaesser

March 28, 2025

5  out of  5
rating by Ethan Ellsaesser
"Great agency. Always helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to serve you!"
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Jayne Fletchall

March 28, 2025

5  out of  5
rating by Jayne Fletchall
"Very friendly people at Lance Haight. They worked with the body shop that repaired our hail damaged auto. No hassle for us at all. We appreciate their excellent service on that."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Justin Ready

March 27, 2025

5  out of  5
rating by Justin Ready
"My wife and I have had several issues that arose with our insurance when we first got with State Farm, but Lance’s team has always been quick to fix it. Every time we have gone into the office, we’ve been met with smiling faces and sweet, genuine people. We’ve always felt like they’ve actually cared about us when we’ve needed them."
We responded:
"Justin, Thank you for reviewing Lance Haight State Farm ! This is why you have us. Things happen, and our team is equipped to look out for you when it does. Thank you again for the kind words. - Lance "
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Kyla Knight

March 27, 2025

5  out of  5
rating by Kyla Knight
"Everyone on Lance Haight’s team has taken such great care of us. We have multiple properties and things can get crazy and complicated but they help us navigate the tasks and they always taken care of quickly. I am always made to feel like a priority and they don’t mind all of my questions. I had been with a different company who was very frustrating to work with, this team made my transition seamless. I only wish I would have switch to State Farm sooner."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you’ve had such a positive experience with our team. Our goal is always to provide exceptional service and make our clients feel prioritized, especially when managing multiple properties can be overwhelming. We're glad we could make your transition seamless and are here to support you with any questions you have. If there's anything else we can do for you, don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you for years to come!"
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G TOUGH

March 26, 2025

5  out of  5
rating by G TOUGH
"Gotta love this group at Lance Haight’s office and the positive vibe they share! Thanks for helping me Sean!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jaymes Wapp

March 24, 2025

5  out of  5
rating by Jaymes Wapp
"Office staff is very friendly and extremely quick to get back to me or address a request."
We responded:
"Thank you Jaymes! We're delighted to hear that our office staff provided you with friendly and prompt service. We strive to ensure that all our clients feel supported and valued, so it's great to know we met your expectations. If you need anything else, please don’t hesitate to reach out. We appreciate your support! - Lance"
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Ella Kryshtal

March 23, 2025

5  out of  5
rating by Ella Kryshtal
"I had a great experience with my insurance agent cara she helped me bundle my policies and got me a great deal. She was knowledgeable, professional, and took the time to explain everything. I’m really happy with the coverage and the savings. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we were able to assist you in bundling your policies and finding a great deal. Providing knowledgeable and professional service is our top priority, and we're glad you felt well-informed throughout the process. Your satisfaction with both the coverage and savings means a lot to us. We truly appreciate your recommendation and look forward to serving you in the future!"
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ayden Stokes

March 21, 2025

5  out of  5
rating by ayden Stokes
"Sean is Great very courteous and knowledgeable and worked with me to get a nice rate!"
We responded:
"Thank you Ayden, for taking a moment to review us. We appreciate your business.-Lance"