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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Candice Green

August 4, 2026

5  out of  5
rating by Candice Green
"Been with them years. Never have issues"
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Scott Corn

August 4, 2026

5  out of  5
rating by Scott Corn
"Lance has always been a great agent and been willing to answer questions and assist when needed."
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Xavier C

July 26, 2026

5  out of  5
rating by Xavier C
"Willy was very helpful, I appreciated the quick response and nice communication."
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Haley Smith

July 24, 2026

5  out of  5
rating by Haley Smith
"The office as a whole is wonderful! Staff has always helped us and provided good suggestions on how to keep our policies current."
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Connor Ferguson

July 24, 2026

5  out of  5
rating by Connor Ferguson
"Very helpful. Answered all the questions the wife and I had."
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Steve

July 24, 2026

5  out of  5
rating by Steve
"This office is fantastic. Everyone is so nice and has your best interest in mind when it comes to insurance."
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Tamra Flannigan

July 23, 2026

5  out of  5
rating by Tamra Flannigan
"Excellent service. Very responsive and very fast turnaround time on the response and the service. Always friendly and always helpful"
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Chase Kurtz

July 21, 2026

5  out of  5
rating by Chase Kurtz
"This Agency is always so friendly, quick to help and offer assistance, they go above and beyond with guidance and local recommendation for certain repair needs. Highly encourage you to reach out to them to see how they can help you."
We responded:
"Thanks so much for the amazing review, Chase! We really appreciate your support here in Springfield. Just reach out anytime if you need us - we’re here for you. -Lance"
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Michael Baldus

July 16, 2026

5  out of  5
rating by Michael Baldus
"Lance Haight State Farm Insurance always goes the extra mile in helping me navigate all of my insurance needs. Great people to work with!"
We responded:
"Thank you, Mike! It means a lot coming from you! I really have enjoyed working with you throughout the years. All the best, Lance! "
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Lily Hansen

July 15, 2026

5  out of  5
rating by Lily Hansen
"Great service! Team is so friendly and always willing to help!"
We responded:
"Thank you Lily! We are here for you! - Lance
"
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Gerald Williams

July 14, 2026

5  out of  5
rating by Gerald Williams
"Everyone was very helpful in the selection of insurance coverage."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. -Lance"
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Loretta Palmer

July 1, 2026

5  out of  5
rating by Loretta Palmer
"I send everyone I know to get an insurance quote from them. The staff is friendly and they work hard to help you get the best quote."
We responded:
"Loretta, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lance Haight’s Team!"
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Smith

July 1, 2026

5  out of  5
rating by Smith
"Best place for insurance."
We responded:
"Thank you for your wonderful review of State Farm Agent Lance Haight’s Team!"
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Loretta Smith

July 1, 2026

5  out of  5
rating by Loretta Smith
"Best place to go to for insurance.We send all of our friends their way."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Springfield to know you had such a great experience with us. -Lance"
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Katie W

July 1, 2026

5  out of  5
rating by Katie W
"Cara is absolutely amazing! We have been customers for 10+ years!"
We responded:
"Thank you Katie! We appreciate your business and the kind review. - Lance
"
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Jacob Davis

July 1, 2026

5  out of  5
rating by Jacob Davis
"The staff is awesome. They're super friendly and go out of their way to explain everything thoroughly. They treat you like best friends."
We responded:
"Wow, thank you for the 5-star review, Jacob! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Courtney Jackson

June 29, 2026

5  out of  5
rating by Courtney Jackson
"They were patient and worked around my schedule for appointments. They also had a better price for the same coverage as my old insurance."
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Kathleen Conway

June 26, 2026

5  out of  5
rating by Kathleen Conway
"My husband and I have had State Farm for many years, but we especially appreciate Lance Haight as an agent. His staff are knowledgeable, friendly and thorough and that’s what makes them stand out as an agency. We appreciate all of you! Mason, thanks for today!!"
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Tyson Bahner

June 26, 2026

3  out of  5
rating by Tyson Bahner
"Lance and his staff are GREAT, now State Farm claims are a real pain in the butt!! They wrote us a check for our roof and we go to deposit it so we can get roofer paid and the check is canceled. Like I said Lance and his staff are great and easy to deal with, but after them it gets a little iffy!!"
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Tom Squires

June 26, 2026

5  out of  5
rating by Tom Squires
"They made the process of switching to State Farm very simple and pleasant. Great description of options and coverage. Handled my recent storm claim perfectly."
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Robert Beasley

June 24, 2026

5  out of  5
rating by Robert Beasley
"The agents are always nice and helpful. Mason has been so good about answering all our questions and gives us very helpful advice. And when he is not available. Shaun Jessica have been very helpful. Jessica helped us out after hours when we were buying our new car with what insurance rates would be"
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Megan Adams

June 24, 2026

5  out of  5
rating by Megan Adams
"We have had a wonderful experience working with the team at State Farm! We have been with them about a year or so now. They have made each step easy, gone about of their way to tell us how to save money. I know when I refer friends and family that they also will be in good hands."
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lois Davis

June 24, 2026

5  out of  5
rating by lois Davis
"Lance provides exceptional service. This agency has went above and beyond to help me prevent gaps in insurance coverage."
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Jody Davis

June 23, 2026

5  out of  5
rating by Jody Davis
"Lance Haight’s & team with State Farm has been so wonderful to us. Jessica was especially a great guide through everything we needed, to get the information on our home and car coverage and get signed over from our previous company. They are so respectful and understanding. I would recommend them to everyone."
We responded:
"Thank you Jody, for the very nice review! All the best! - Lance"
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joe p

June 23, 2026

5  out of  5
rating by joe p
"Best place I could find for my 16 year old son’s insurance. Highly recommend!!"
We responded:
"Thank you Joe! "